Frequently Asked Questions

Find answers to common questions about our services and process.

1. How long does it take to receive my order?

Most orders are delivered within 12–24 hours, depending on the complexity. Premium orders may be delivered even faster.

2. What file formats will I receive?

You will receive high-quality JPG or PNG files. If you need PSD, PDF, or any other format, just mention it in the notes.

3. Can I request revisions if I’m not satisfied?

Yes. Each plan includes revisions. Basic includes 1 revision, Standard includes 2, and Premium offers unlimited revisions.

4. Do I need to upload an image to use your service?

Uploading an image is optional. You can either upload your own image or request a new AI-generated image from scratch.

5. What is your refund policy?

Refunds are offered only if no work has been delivered yet. Once files are created and sent, refunds are not available due to the digital nature of the product.